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  non-aroid search/Customer Dis-service
From: "Plantsman" plantsman at prodigy.net> on 2000.09.07 at 13:39:05(5370)
: -----Original Message-----
: From: Jim Singer
: To: Multiple recipients of list AROID-L
: Date: Tuesday, September 05, 2000 10:07 PM
: Subject: Re: non-aroid search
:this is no answer, les, but it may help in a rule-out. in the trade
From: Jim Singer jsinger at igc.org> on 2000.09.07 at 15:28:02(5371)
David Sizemore wrote:

>This brings me to another subject:... I do wish that retail nursery
operations would learn a few things about customer service. More often than
not, the people are not
friendly, bordering on anti-social and eccentric at the very least. It seems
like that the more exotic their stock, the stranger they are....

it's called self-selection, david. no one but eccentrics are interested in
exotic plant materials. probably a direct correlation, in fact, between the
degree of exoticness and the degree of eccentricity.

Himself @ jsinger@peacenet.org

From: plantnut at macconnect.com (plantnut) on 2000.09.07 at 20:15:27(5376)
Well, to add to David's comments... Yes, I live in S. Florida and I have,
sometimes, found clerks to be not as nice as they could be... But, the
other side of the coin... I worked in the 'Gardening Dept.' of Home Depot
for a while... I can tell you that some of the questions you get are
pretty dumb and really show a lack of thought... As in looking at a plant
and the customer asks...."What does it do?"

Anyway, you will not get that type of treatment if you come to see Ralph
and Dewey. All visitors are treated with the respect that they are due.
They are guests. It does not matter if purchases are made or not... Just
ask some of the folk that have been here...

So, if anyone, while in Florida wants to stop by... they are welcome... As
far as the Show time is concerned... Ralph and I will be available on
Thursday and Friday as well as Saturday afternoon and Sunday.... Might
also add that I have been doing some propagating in preparation...

If you like, send me a private e-mail at and I
will give you directions....

Regards and hope to see you at the end of the month.....

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